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General Returns

Parts not returnable after 30 days from the date of purchase. No merchandise to be returned without authorization. Returned goods are subject to a 20% handling fee and applicable freight charges. Absolutely no refunds on special order parts, electrical components, damaged parts, parts installed, glass or caterpillar parts. No exceptions to the above terms of sale may be made.

Core Returns

Cores must be returned for credit 10 days of the original purchase. Only core purchases from Francis Canada Truck Centre are eligible for credit. Original Sales Slip must be present with items that are returned. No exceptions to the above terms of sale may be made.

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